Go Back
- Started Designing Web Pages, 1994
- I starting designing web pages more for fun when I was 12 years old.
- I was using a 14K dial up modem and AOL to get online. : )
- Producer of High School Weekly Live TV Show, 1998
- I got involved in film at 16 with my first video camera.
- I joined the live tv show club at my high school my sophomore year.
- I lead the club and ran the management of the weekly live show the following year as Director.
- Video Production Industry, 1998-2000
- At 16, I got a job at Moonlight Video Productions editing and shooting special events and custom videos.
- I helped develop a process and directed film events live, directing cameras, and mixing the angles live, cutting out the editing time and improving quality of video productions.
- I spearheaded the development of web design and online video streaming services for this company.
- My aspirations during this period was to go into the film industry.
- Film School, Producer, Director, 2001
- Immediately after graduating High School, I moved to Los Angeles to pursue my goal of working in the film industry.
- I completed the 1 year certification program at Los Angeles Film School focusing in Producing and Directing.
- During my time there, I helped manage the production of several student films, and Directed 2 short films.
- I Produced a short film for my thesis, which we shot in Connecticut just after the 9/11 attack.
- I developed skills such as trouble shooting, planning, managing a production, managing people, communicating with a team, managing a budget and schedule, and keeping people motivated.
- Film Industry, Production Manager, 2001-2003
- After graduating from film school, I started working as a Production Manager for low budget feature films.
- I gained a quick reputation as the youngest Production Manager in the industry at age 19.
- I also become known for being able to complete a film on or under budget and on time without drama.
- I managed my productions with heavy planning and preparation and by setting strict expectations for my team.
- Producers and the money people liked me because I didn't allow a film production to go over budget or over schedule and the Director and other creative people liked me because I did everything possible to get them what they needed to make their vision.
- I developed my skills to organize people and tasks in order to get things done. I also learned how to be be innovative and resourceful so that we could mobilize all the materials and equipment we needed with limited money.
- After 2 years though, I decided this industry was not where I wanted to be in the future, so I sought a new profession that I might like more.
- Hotel Industry, 2004-2008
- Managing hotels was a second choice for a career back when I was going for the film industry. I liked the idea of managing a hotel that would give people a cool experience but doing it efficiently.
- I got a job at Marriott Vacation Club in Lake Tahoe, California at the front desk to start at the bottom again and learn about this new industry.
- I learned a lot about guest service and customer experience and hotel operations.
- Within the first month, I started to come up with little improvements that could be made to processes at the front desk.
- One of my first improvements was creating a webpage that front desk employees could go to quickly, to display the 10 day weather forecast and movie showtimes on one page and print it to display to guests on a daily basis. It made that job much easier for the employees and provided a good service to the guests.
- I was promoted in 6 months to Rooms Controller; the person who assigns the room numbers to the guests.
- The pre-existing Property Management System had the capability of auto-assigning rooms to guests, however this property and the Vacation Brand (their sister properties) hadn't figured out how to make the system work within the framework of their goals when assigning the rooms. They told me it was not possible to automate it and still did these tasks by hand. I figured out a way to auto-assign the rooms for this hotel by utilizing another technology in conjunction with their pre-existing technology. This new streamlined process was submitted as a "Best Practice" for the brand (meaning all other hotels in the chain were recomended to adopt this solution).
- As I worked for Marriott I continued to improve a lot of processes as I learned more about the hotel operations and saw many opportunities for improvement in making things more efficient or improving a guest service.
- I was promoted to Training Manager for the Front Office and Process Improvement after about 2 years.
- I made huge strides in improving the Front Office department creating new programs and improving processes and then standardizing the training that all the front office associates received.
- I then transferred to Marriott Hotel and Marina in downtown San Diego, California to work as a Housekeeping Supervisor to expand my knowledge and experience in the hotel industry.
- I learned a lot about how the housekeeping department works and again found many opportunities for improvement in their processes.
- I made several programs for this department cutting human error and human labor and providing great statistical reports and project tracking.
- I got sourced to make programs for the Front Office department as well.
- During this time, I realized my true passion was improving processes no matter the business and usually utilizing technology to do so. So I quit the Marriott, and started freelancing these types of services.
- Marriott continues to be one of my clients.
- Technology Consultant, Web Developer, Entrepreneur, 2008-Current
- Now I focus my energy and time on freelancing to businesses for technology related services.
- I maintain a few on-going clients and also work on other short term projects.
- I'm also developing my own business ideas related to the online world.
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